Terms and Conditions

1. Eligibility

• Provide accurate details (name, email, phone number, date of birth) during registration.
• You are responsible for ensuring our games are allowed in your region.

2. Account Creation and Security

• Register via our website or WhatsApp using a valid mobile number to receive a unique player ID.
• Keep your username and password secure. Notify us immediately at [support email] if you suspect unauthorized access.
• We may verify your identity with basic details to ensure compliance with our rules.
• Creating multiple accounts or using false information may lead to account suspension.

3. In-Game Purchases and Rewards

• Minimum Purchases: In-game purchases (e.g., virtual coins or boosts) start at ₹100 via approved payment methods like UPI or e-wallets, as listed on the Platform.
• Security: Use payment methods in your name only. Purchases linked to unauthorized sources are prohibited.
• Rewards: In-game rewards (e.g., points or virtual items) are processed instantly but may require verification for high-value rewards.
• Fees: Any transaction fees will be shown before you confirm a purchase.
• Contact support with your transaction ID for purchase issues.

4. Gameplay Rules

• Game Types: Includes virtual sports (e.g., cricket, football, tennis) and arcade games (e.g., puzzles, racing). Rules for each game are available on the Platform.
• Game Limits: Some games have a maximum in-game action limit (e.g., 10,000 points per action) to ensure fair play.
• Gameplay: Actions are final once taken, except in cases of technical errors. Virtual cricket actions do not count toward reward redemption.
• Fair Play: Our system settles game outcomes based on performance. Contact support for assistance with disputes.
• Prohibited Actions: Avoid one-off actions to exploit rewards or manipulating game outcomes, as these may lead to penalties.

5. Rewards and Promotions

• Welcome Reward: Get a 5% bonus in virtual points on new account registration, subject to terms.
• Daily Login Bonus: Earn 2% extra points for daily logins, applied automatically.
• Reward Requirements:
  Arcade game rewards require playing twice the reward amount.Sports games require completing at least 10 in-game actions.
• Check the Rewards page for details and conditions. Misusing rewards may lead to cancellation.

6. Responsible Gaming

• We promote fun and responsible gameplay with tools like time limits and parental controls.
• Access responsible gaming resources on our Platform or contact support for help.
• Enjoy games responsibly and take breaks to balance playtime.

7. Prohibited Activities

You may not:

• Use fraudulent payment methods or engage in unauthorized activities.
• Create accounts for others or use the Platform if under 13 without consent.
• Use abusive language or automated software to manipulate gameplay. Violations may result in account suspension or loss of rewards.

8. Security and Privacy

• Your data is protected with SSL encryption and secure servers.
• Data may be stored outside India, subject to different privacy laws. By using the Platform, you consent to this.
• See our Privacy Policy (https://lotus365-in.org/privacy-policy/) for details on how we use your data.

9. Third-Party Links

• Links to external websites are for convenience. We are not responsible for their content or practices.
• Check their terms and privacy policies before use.

10. Liability

• We aim for a smooth gaming experience but are not liable for technical issues or service interruptions, as allowed by law.
• We may suspend accounts for violating these Terms.

11. Legal Status

• Lotus365 operates as a regulated gaming platform, ensuring a safe and fun environment.
• You are responsible for ensuring gameplay complies with local regulations.

12. Changes to Terms

• We may update these Terms, with changes posted on the Platform 30 days before taking effect.
• Continued use after changes means you accept the updated Terms.

13. Contact Us

For support or questions:

• Email: support@lotus365-in.org
• WhatsApp: +918974345634
• Live Chat: Available 24/7 on the Platform
  Unresolved issues may be escalated to our support team for resolution.